Privacy Policy — EVV Alerts
Last Updated: April 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
EVV Alerts ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We collect the following types of information to provide our services and respond to your inquiries effectively.
Personal Information may include:
• First Name
• Last Name
• Email Address
• Phone Number
• Message or Inquiry Details
Compliance & Communication Records:
• Opt-in records and timestamps for all communication channels (SMS, email, and phone)
• Consent history related to service updates, notifications, and communications
Non-Personal Information
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication
• Records of inquiries and service requests
• Appointment booking details (date, time, timezone)
• Newsletter subscription details
• Service preferences and responses
• Communication history (SMS, email, calls)
How We Use Your Information
We use collected data for:
• Providing and improving our services
• Managing your application and onboarding process
• Scheduling and confirming appointments
• Sending reminders, updates, and support messages
• Communicating regarding your inquiries and services
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, application updates, onboarding updates, and important notifications.
Opt-In & Consent
• You will only receive messages if you have explicitly opted in via our website forms (application form, booking form, contact form, newsletter form)
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message
• No further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately
Message Frequency & Content
• Message frequency varies based on your interactions (application, booking, services)
• Messages are directly related to your requests and services
• Marketing messages are only sent if you explicitly opt-in
Help & Support
• Reply "HELP" for assistance
Carrier Information
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as CRM, automation, and messaging platforms) is permitted.
All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with
Service Providers:
• CRM platforms, automation tools, and scheduling systems
• SMS service providers (only for delivering messages you opted into)
• Technical and operational service providers
(All providers are required to maintain confidentiality)
Legal Compliance
• If required by law or legal process
• To protect our rights and business
Business Transfers
• In case of merger, acquisition, or sale
⚠️ All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Data Security
We implement security measures including:
• Encryption of sensitive data
• Secure systems and access controls
• Regular monitoring and updates
• Staff training on data protection
However, no system is 100% secure.
Cookies & Tracking Technologies
We use cookies to:
• Analyze traffic and behavior
• Improve website performance
• Remember preferences
You can disable cookies via browser settings.
Your Rights & Choices
You have the right to:
• Access or update your data
• Request deletion of your data
• Opt-out of emails (unsubscribe)
• Opt-out of SMS (reply STOP)
• Withdraw consent anytime
To request anything, contact us below.
Third-Party Links
Our website may contain links to third-party tools or platforms. We are not responsible for their privacy practices.
This policy applies only to EVV Alerts.
Changes to This Privacy Policy
We may update this policy anytime. Latest version will always be available on:
👉 https://evvalerts.com
Contact Us
If you have any questions:
EVV Alerts