Why Compliance is Important?

As regulations around Medicaid and other government-funded care tighten, Electronic Visit Verification (EVV) is no longer optional—it is a mandated requirement in many states across the U.S. due to the 21st Century Cures Act. EVV ALERTS was developed with precision to meet this mandate, offering caregivers and agencies a secure and user-friendly way to ensure care delivery is verified.

From Missed Minutes to Maximized Revenue:

Without a reliable, consistent clock ins, this leads to:

• Lost revenue from underreported hours
• Compliance risk from unverified claims
• Increased audit scrutiny and payment delays
• Conflicts with staff over pay or overtime
• Reputational damage with clients and payers

Common breakdowns of missed clock ins:

The Case for Dedicated Billable Hours Software

Why Time Tracking is the Linchpin of Service-Based Billing

Time equals revenue. But more importantly, in healthcare, time equals trust. When a provider visits a client’s home or conducts a telehealth session, that time must be documented, verified, and accounted for in both payer systems and audit trails.

Unfortunately, many agencies still rely on outdated or inconsistent time-tracking methods. Clinicians may write notes after the fact, round visit durations to the nearest hour, or forget to include telephonic check-ins. In these situations, the billing department is left to clean up the gaps—often with guesswork, rushed math, or disputed entries.

Without a reliable billable hours program, this leads to:

• Lost revenue from underreported hours
• Compliance risk from unverified claims
• Increased audit scrutiny and payment delays
• Conflicts with staff over mileage or overtime
• Reputational damage with clients and payers

Common breakdowns of manual billing workflows: