Privacy Policy – EvvAlerts

Effective Date: [March 1, 2026]

EvvAlerts (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and organization details

• Usage Information: Interaction with our platform, including login activity and system usage

• Device Information: IP address, browser type, and device identifiers

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2. How We Use Your Information

We use the information we collect to:

• Provide and operate the EvvAlerts platform

• Send transactional SMS notifications related to Electronic Visit Verification (EVV), scheduling, and compliance

• Communicate important service updates and operational alerts

• Improve system performance and user experience

• Maintain security and prevent fraud

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3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from EvvAlerts related to visit alerts, scheduling updates, and EVV compliance notifications.

• Message frequency varies based on system activity and user actions

• Message and data rates may apply

• You can opt out at any time by replying STOP to any message

• For assistance, reply HELP or contact us at support@evvalerts.com

EvvAlerts sends transactional, non-marketing messages only under this program.

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4. How We Share Information

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share information only in the following cases:

• With service providers who help operate our platform (under strict confidentiality agreements)

• To comply with legal obligations or regulatory requirements

• To protect the rights, safety, and security of EvvAlerts and its users

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5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

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6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

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7. Your Rights and Choices

You may:

• Opt out of SMS communications at any time by replying STOP

• Request access to or deletion of your personal information

• Contact us with questions about your data

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8. Third-Party Services

Our platform may use third-party service